Return, Exchange & Refund Policy

ALL RETURNS AND EXCHANGES MUST BE APPROVED BEFOREHAND AND ISSUED AN R.G.A # FOR YOU TO RECEIVE STORE CREDIT. Packages without an R.G.A clearly visible on the outside of the box will be returned to you postage collect.

The return shipping cost is your responsibility unless the merchandise was damaged or defective or was received in error.

REMEMBER, ALL PARTS ARE INTENDED FOR TRACK USE ONLY AND IN MANY CASES WILL VOID YOUR WARRANTY AND INSURANCE POLICIES. INSTALL ALL ITEMS AT YOUR OWN RISK. BE ADVISED YOU ARE PURCHASING ITEMS THAT ARE NOT D.O.T APPROVED. ALL APPROVED RETURNS ARE FOR STORE CREDIT ONLY. WE DO NOT REFUND MONEY ON CREDIT CARDS OTHER THAN WARRANTY RETURNS.

The following parts are not returnable for exchange or store credit:

  • Earls Auto-crimp hose ends
  • Oil coolers
  • Fuel Cells
  • Hose
  • Pre made hoses
  • Part numbers beginning with “MS”, “AN” or containing a "C", "J" or "D"
  • Tools
  • Filters
  • Earls Super Stock hose ends
  • Pumps
  • Surplus & liquidation Items
  • Aircraft Hardware items

25% RESTOCK FEE APPLIES TO ALL RETURNS FOR EXCHANGE OR FUTURE STORE CREDIT.

We carry the largest stock levels in the industry. For Defense Department Overnights & A.O.G. Orders, they are usually serviced same day with some exceptions. Cut off times are approximate for all types of orders, please read our shipping policies for processing guidelines.